Waybud was the culmination of a class on Interaction Design I took in 2016. In this class I learned to do storyboarding, conducting user interviews, and in the end a click-through prototype of an app which was a fun and useful idea I came up with to solve the problems of the users I interviewed.
I started by interviewing 3 different users and asked questions about their transportation hassles in going to the airport. Based on the input I received, I started seeing a pattern about indecisiveness emerging. My users had tons of things to take care of before a trip to the airport, and not knowing the traffic, or the parking situation only made it worse. Right there, I saw my problem to be solved based on these interviews.
Problem and solution
Thus I identified transportation as my problem space, and the typically harrowing event of going to the airport as my problem to solve. Trips to the airport include a period where you wonder if you should drive, or take UBER or book a ride-share with Super Shuttle. In the balance are time, money, and effort. My solution was a travel helper app called 'Waybud' - your friendly assistant who will help you decide the cheapest, the fastest or the closest way to get to the airport.
Storyboarding helped put my problem in a context. It also helped me identify the few different users I was helping.
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After developing storyboards, I took it to the next level and started drawing sketches of what my travel helper app might look like.
Based on my simple sketch, I made a quick paper prototype.
The last step was creating high fidelity mockups that could be tested in a click through prototype. Here are a few sample screens from the app that developed.
The user starts by giving all the inputs about his choice of airport, the departing date and time, and his starting location. He can also provide an input regarding the number of travelers in his party.
I provided a separate tab for children, because my hypothesis was that the algorithm in the background will create a little bit of a time buffer if there are children involved.
Shown here are 2 samples of the Choices screen. At this point the user has given all the inputs in the previous step and is now seeing the options available to him.
At the bottom of the screen there is a way to sort the available options in different ways - by Time, Distance, and by Price. This helps the user in making an informed decision about what is the most preferred method of transport that he wants to take.
The last step is to choose the option the user wants to take and execute on it.
The 2 sample screens shown here show the option where the user chose UBER or Yellow Cab. If the user chooses UBER, then there is a choice to go directly to that app. The idea was to carry over all the inputs and automatically enter in UBER. This was bluesky, so the limits were endless.
Another option was to save this trip. So if the user wants to do this research ahead of time and have his options ready, then this app provided a way to do it.
I also made a really quick video explaining the product concept. This is no Oscar material, but it was great fun shooting the video, and being a director for an hour or two.